Quote:
Originally Posted by paperplane  Been giving Oxford HD a wide berth after several bad experiences there over the years, but popped in to get some bits an bobs for the mrs sportster as it was due MOT. New geez behind the spares counter was
knowlegeable helpful an friendly ( despite some bellend punter in front of me not having a clue what he was after) Had what I needed in stock. ( not the usual " we'll have to order that sir") Reasonably priced too.
So a big improvement.
Now, a gripe.  Having a gander at the stock on the forecourt,
notced no price tag on the bikes,  means you have to engage the
salesman with all the hard sell that comes with it , you know the drill,
"Come and sit down sir, lets see what we can do, coffee?"
My mrs is in sales , she knows all the spiel.  |
Glad we had what you wanted. We've got a mountain to climb in our Parts Dept., which is exactly why we've added Neil to the team. At the moment, our stock mix is not good, and it'll only improve as we sell out of the older stuff, but we'll get there.
OK, we've tried a period not pricing our used stock, and we've pretty much decided to go back to pricing the bikes. Small practical issue is we have to devise a weatherproof pricing system, because until our re-build, we have to keep most of our used bikes outside.
Hard sell. Hmm. Don't think my team are "hard sellers". Yes, we have to get into formal stuff as we're regulated by the Financial Services Authority which means we have to adhere to some strict procedures, but I don't believe you'll ever get the hard sell from any member of my team.
Now, if you encounter me playing salesman, it might be different.........
