Surrey Harley-Davidson

[Cybertec™]

Onlt had one 'dealing' with them, involving an 8 hour round trip to see a piece of rusty shyte that was described as 'showroom' condition.

Once bitten twice shy.

[S.T.Chapman]

we had exactly the same up here a few years ago.
it wasn't due to poor performance quite the opposite, but the group that owned big rock was taken over by rbs and they decided they dont do bikes just cars.
now its all gone and is a whacking great heath centre.

but the sour taste it left will last for a very long time, one week all over you the greatest thing since sliced bread then all gone in the wink of an eye, never been to warr's but I gather he's independent and despite mocco remains such for the love of it.
Its part of the philosophy for the dealers to suck up so much as Dave say wet nurse and have you believe in some corporate Nirvana.
its all bullshit just designed to extract cash from your back pocket.
they dont give a hoot about anything at all
good riddance.

Originally Posted by kendo

Or a hat for your pet dog Do they actually ever sell any of those things

At Sycamore we even sold dog t-shirts and yes, they sold well

Originally Posted by S.T.Chapman

the group that owned big rock was taken over by rbs and they decided they dont do bikes just cars

That's the trouble, you have to be able to stake a fortune on fullfilling your franchise contract with H-D (Think of the stock, fixtures, fittings etc. you have to cough up for in order to project the corporate image) Only car groups can do that, so of course they don't care. Pendragon were notorious in the motor trade for their attitude. I have a feeling that more of the shiny new dealerships will go down the pan when people realise they are all surface and no depth. They pay shit money too so how can they keep staff? £14.000 p/a for an experienced parts person?? Still, better for the independents

Originally Posted by Kitty

Turning into?!

Many people still slate Warrs, but they remain a family run business in amongst the corporates running the other dealers and, I would say, they still love the bikes!

A few years ago I bought a new fatboy from W@rz , Paid 14-1/2 cash there and then, went back a few days later to sort some minor problems with it, looking around the showroom, while waiting for my bike, suited sales-pr1ck who took my hard earned less a week earlier snapped "not to touch the bikes sir"- I guess he didn't like the way we were dressed,- kind of degraded his "boutique".

After a year of ownership I had to take the bike back, with badly pitted wheels and peeling/bubbling paint, and the same suited tw@t , tried to convince me the best thing to do was to buy chrome aftermarket wheels and tins/paint & fittings,(to stand up to the English winters), -at my own expense.

I still am on good terms with a one of the service boys (no longer there), but these good guys are eclipsed by the "MoCo suits" who once the've taken a good wedge, set there talons in to fleece you for all you've got.

I've not been in.(for five years) nor do I intend to go in to any "dealership" ever again. I've even resisted temptation to buy a new bike (even with the free h0g membership), as a personal way of saying FTF.
I know I'm not the only one who feels like this, and if Surrey are anything like W@rz- well good riddance.

[Ming the Merciless]

Originally Posted by L.V.

I've even resisted temptation to buy a new bike (even with the free h0g membership)

[kendo]

Originally Posted by kendo

Or a hat for your pet dog. Do they actually ever sell any of those things

Well, on a similar line ...................

I went to St.Leger in Doncaster today..................I asked;

Do you have a petrol cap for my softail deluxe as the last owner dropped it & dented it ?

No sorry..........

Do you have a chrome surround for my new small number plate ?

No sorry.........

Well do you have one of those helmet lock things ?

No sorry...................but we've got loads of T-shirts














So I bought one & left

Praise the Lord for e-bay, Chicago Harley & Guernsey

Kendo

Three years ago We went to a well known West London Land Rover dealer to buy a new Range Rover, knew what we wanted & got a good price they treated us well, gave us coffee etc, so I paid the "suit"-cash.---- Then he tells me "that there'd be at least a two month wait to get a vehicle to the spec we wanted."

After threatening to decapitate the little b@5t@rd, the manager came out and arranged us use brand new zero mile company fleet RR. with insurance all covered for free.- untill delivery of our car. (which was three nonths , in the end,)

-Now thats good customer service, I just can't ever see any MoCo dealer ever doing anything like that. and they gave the Ol'Lady flowers as well.

[Battersea]

Originally Posted by L.V.

After threatening to decapitate the little b@5t@rd, the manager came out and arranged us use brand new zero mile company fleet RR. with insurance all covered for free.- untill delivery of our car. (which was three nonths , in the end,)

The prospect of decapitation would probably get a positive response from even a H-D dealer, especially if he thought you meant it

[the_monster]

I like surrey, they know their shit and do a good deal.
i know it's not the club line of all dealers are shit etc but hey they did one ell of a quote on a 6 speed box and oil coiler bet than any northern dealer I've been to - and like i've said they know their stuff, then again I've got a stroker not your normal run of the mill factory shit, so I only deal people who walk the walk ie not st leger, robin b'stars or eddie w*****

PS what the fcuk have rocket 3s got to do with HD, the original Rocket 3 was made by BSA and not Triumph anyway


So much shite such a lttle a site that all one can say